Writing on SAP HCM and SuccessFactors — change management, consulting, and enablement — since 2011, a running record of lessons learned across implementation, support, and training.
Reflections from two years leading change management for an enterprise SAP support function — including how ADKAR was adapted differently for project delivery versus ongoing support!
A practical look at how IT-driven change impacts different stakeholder groups differently, and how the ADKAR model can be used to convert resistance into acceptance in an ongoing support environment.
How stakeholder identification and tailored communication drove successful adoption of a SuccessFactors Learning Management System — informed by earlier hands-on experience with its SAP HCM predecessor solutions.
A public discussion with a fellow SAP practitioner on why ERP implementations fail — examining solution-delivery mismatches, unclear business requirements, and how an Agile, SAP Activate-based approach helps both sides align.
Practical guidance on the shift from project-based SAP consulting to ongoing support work — and the communication, planning, and stakeholder-management skills that make the transition succeed.
A quick reference on The Open Group's compliance terminology — helping consultants precisely describe how well a delivered solution actually matches what was specified.
A functional walkthrough of an SAP HCM Travel Management solution — request forms, policy compliance, cost estimation, and approval workflows — informed by hands-on experience supporting the deployment as Change Manager.
Step-by-step guidance on setting up an Ad Hoc Query environment for Personnel Administration reporting — still fully applicable to SAP HCM on S/4HANA today
The story of my first official SAP training delivery — a SuccessFactors PMGM course in Jakarta — and the path from SME to approved trainer, including what it actually takes to become one.
A behind-the-scenes look at what a training career really demands — from planning and learning needs analysis to content development and delivery — for anyone weighing training as a profession.
Reflections on delivering a 4-day SAP Activate and Agile training program — including practical recommendations for both trainers and trainees on getting real value out of a course, not just completing it.
These are a sample of writings from over a decade of sharing lessons on SAP Community and other platforms. More articles are being added regularly — check back, or connect on LinkedIn for updates.